Impact of Emotional Intelligence on Training Effectiveness and Performance

Abstract

Emotional intelligence (EI) is an important factor in predicting the human behavior at work. This research paper is intended to find out the link between self-reported Emotional intelligence (EI), learning from training and supervisors’ rated performance with task and contextual job factors of a sample of 204 full-time employees. Hypothesized relationships were tested using Sequential Equation Model (SEM). Result shows that Emotional intelligence EI has strong relationship with learning outcomes, perceived ease and work performance. In addition, results also indicate that perceived usefulness and perceived ease affect the learning process that ultimately leads towards the job performance.