SEO, J.-W.; FANI, M. I. Analyzing the Governmental Web Portal and Searching for Policy Implications: Customers and Contents. Pakistan Journal of Social Sciences, [S. l.], v. 29, n. 2, p. 235-245, 2022. Disponível em: https://pjss.bzu.edu.pk/index.php/pjss/article/view/31. Acesso em: 18 feb. 2026.