Seo, Jin-Wan, and Muhammad Ishaque Fani. “Analyzing the Governmental Web Portal and Searching for Policy Implications: Customers and Contents”. Pakistan Journal of Social Sciences 29, no. 2 (June 15, 2022): 235-245. Accessed February 18, 2026. https://pjss.bzu.edu.pk/index.php/pjss/article/view/31.